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RS Competitions

The Legal Bit

Privacy Policy

This Privacy Policy explains how RS Competitions Limited (Company Number XXXXXXXX) of XXXXXXXX (“RS Competitions”, “we”, “us” or “our”) collects, uses and protects your personal data when you use our website at www.rscomps.co.uk (the “Website”), create an account, enter competitions, place orders, contact us, or otherwise interact with us.

RS Competitions is the data controller of your personal data for the purposes of UK data protection law.

If you have any questions about this Privacy Policy or how we handle your personal data, please email info@rscomps.co.uk.

We may collect, use, store and transfer the following types of personal data:

(a) identity data, such as your name, title, date of birth and username;

(b) contact data, such as your billing address, delivery address, email address and telephone number;

(c) account data, such as your login details, encrypted password, account preferences and marketing preferences;

(d) transaction data, such as details of the competitions you have entered, order history, payments, refunds and allocated entry numbers;

(e) verification data, such as proof of age, proof of identity, proof of address and other information required to confirm eligibility or award a prize;

(f) communications data, such as messages you send to us by email, contact form, social media or other support channels;

(g) technical data, such as your IP address, browser type and version, device information, time zone setting and how you use our Website; and

(h) winner data, such as photographs, videos, prize delivery details, ownership transfer details and publicity preferences where you win a competition.

We collect personal data in a number of ways, including:

(a) when you create an account on the Website;

(b) when you enter a competition or place an order;

(c) when you send us a free postal entry;

(d) when you contact us by email, contact form or social media;

(e) when you sign up to receive marketing communications from us;

(f) when you participate in a competition draw, claim a prize, or provide verification documents; and

(g) automatically, through cookies and similar technologies, when you browse or use the Website.

We use your personal data only where permitted by law. This may include using your personal data to:

(a) create and manage your account;

(b) process your entries, payments and orders;

(c) allocate entry numbers and administer competitions;

(d) verify your eligibility to enter competitions and claim prizes, including confirming that you are aged 18 or over and resident in the United Kingdom where required;

(e) contact you about your account, orders, entries, draws or prizes;

(f) respond to your enquiries and provide customer support;

(g) prevent fraud, abuse, chargebacks, suspicious activity, technical misuse and breaches of our terms;

(h) keep records required for legal, regulatory, accounting and tax purposes;

(i) send you marketing communications where you have asked us to, consented, or where we are otherwise permitted to do so by law;

(j) improve our Website, services, competitions, user experience and security; and

(k) administer prize fulfilment, winner announcements and any reasonable publicity connected with a competition, where applicable.

We rely on one or more of the following lawful bases under UK data protection law:

(a) performance of a contract – where we need to use your personal data to provide our services to you, process your entry, administer a competition, or deliver a prize;

(b) legal obligation – where we need to comply with legal or regulatory requirements;

(c) legitimate interests – where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. This includes fraud prevention, Website security, service improvement, record keeping and customer support; and

(d) consent – where you have given us permission, for example in relation to certain marketing communications or optional cookies.

We may send you marketing emails or other communications about competitions, offers, winners, updates and related news where you have opted in, requested them, or where we are otherwise entitled to do so under applicable law.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at info@rscomps.co.uk.

Opting out of marketing will not affect service-related communications, such as emails relating to your account, orders, entries or prizes.

We may share your personal data where necessary with trusted third parties who help us operate our business and Website, including:

(a) payment providers and payment processors;

(b) website hosting, development, maintenance and security providers;

(c) email and SMS communication providers;

(d) delivery, fulfilment and courier providers;

(e) identity, age and fraud verification providers;

(f) analytics, tracking and performance providers;

(g) professional advisers such as accountants, solicitors, insurers and auditors; and

(h) regulators, law enforcement agencies, courts or other authorities where we are required to do so by law or where reasonably necessary to protect our rights.

We require third parties processing personal data on our behalf to respect the security of your personal data and to process it only in accordance with our instructions and applicable law.

If you win a competition, we may use your personal data to verify your identity and eligibility, contact you, arrange delivery or transfer of the prize, complete any necessary paperwork, and comply with our legal and regulatory obligations.

We may also publish or make available certain winner information, such as your name and town, city or county, where required in connection with the proper administration of competitions or to demonstrate that a valid award has taken place.

Where reasonable publicity is part of a competition, we may also ask to use your image, video, statements or related content. If you object to publicity, you should contact us as soon as possible. However, we may still need to disclose limited winner information where required by law, regulation or the Advertising Standards Authority.

We use cookies and similar technologies on our Website to help the Website function properly, remember your preferences, understand how users interact with the Website, measure performance, and improve our services.

Some cookies are essential for the operation of the Website. Others are optional and may be used for analytics, functionality or marketing purposes.

You can control cookies through your browser settings and, where applicable, through any cookie controls made available on the Website.

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, use, alteration or disclosure.

We limit access to your personal data to those employees, contractors and service providers who have a genuine business need to know it.

However, no website, system or transmission of data over the internet can be guaranteed to be completely secure, and you provide information to us at your own risk.

We will keep your personal data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, fraud prevention and reporting requirements.

In deciding how long to retain personal data, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, and any legal requirements that apply to us.

We may retain certain transaction, account, verification and winner records for longer where necessary to comply with legal obligations, resolve disputes, enforce our terms, or demonstrate that competitions have been administered properly.

Under UK data protection law, you may have the right to:

(a) request access to the personal data we hold about you;

(b) request correction of inaccurate or incomplete personal data;

(c) request erasure of your personal data in certain circumstances;

(d) request restriction of processing in certain circumstances;

(e) object to processing based on legitimate interests or direct marketing;

(f) request transfer of certain personal data to you or another provider; and

(g) withdraw consent at any time where we rely on consent to process your personal data.

These rights are not absolute and may only apply in certain circumstances.

If you would like to exercise any of your rights, please contact us at info@rscomps.co.uk.

If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”), the UK regulator for data protection matters.

We may update this Privacy Policy from time to time. The latest version will always be available on the Website.

You should check this page periodically to ensure that you are happy with any changes.

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact:

RS Competitions Limited

Company Number: XXXXXXXX

Address: XXXXXXXX

Email: info@rscomps.co.uk